Keep user experience discussions at the product level

  • User experience is the overall experience, and it has to be taken into consideration (and hence in discussion) at the product level and not at the feature level.
  • The persona, flow learning curve, expected feedbacks, etc., should be on the product level.
  • Engage all teams in these conversations so that everyone has a clear understanding of the user needs, limitations, and product requirements. Once they understand the user experience intuitively, you don’t need to clarify it at the task level.